Explore the role and responsibilities and computer hardware essentials. Dive into operating systems, applications, and networking fundamentals. Learn troubleshooting techniques, IT security, and remote support strategies. Master documentation and ticketing systems for efficient issue resolution…
IT Help Desk Technician
1,800 QAR
• IT Help Desk Role & Responsibilities
• Essential IT Concepts & Terminology
• Computer & Hardware Essentials
• Operating Systems & Applications
• Networking Fundamentals
• Troubleshooting Techniques
• IT Security & Remote Support
• Documentation & Ticketing Systems
Course Duration: 12 Weeks
Level: Technician
Exam Type: Theoretical & Practical
Explore the role and responsibilities and computer hardware essentials. Dive into operating systems, applications, and networking fundamentals. Learn troubleshooting techniques, IT security, and remote support strategies. Master documentation and ticketing systems for efficient issue resolution…